Ever get the heebie geebies about what companies are doing with your data? Me too.

So I don’t collect any personal data where I don’t need it and I’m completely transparent about what I do with when I do.

Controller

Lorna Gell Coaching is the controller for the purposes of this privacy policy and all personal data handed over in the course of use of its services.

Basically no one else has control of your data - just us - and we won’t ever sell it to anyone or give it away to take advantage of you.

Collection and use of your data

There are 4 ways we’ll obtain personal information from you:

  1. You sign up to our mailing list: If you do this we will only retain your name and email address in order to contact you. We rely on your consent for this, and you’ll always have the option to unsubscribe and withdraw that consent.
  2. You make an enquiry: If you do this we’ll normally need your name and contact details so that we can get back to you. We rely on legitimate interests for this. Once we’ve handled your enquiry, we’ll delete your personal data unless you sign up to our mailing list or choose to work with us.
  3. You buy one of our services: If you do this, we’ll often need your name, address, and payment details. We rely on legitimate interests for this, too, as well as complying with a legal requirement (tax). We have an obligation to keep financial records to 7 years, and may need to pass the details over to our accountant. However, once we’ve finished working together we’ll delete any of your personal data that we don’t legally have to retain. We might ask you for a review that we can put on this site, but that’d only be with your consent.
  4. You share information with us whilst coaching: check out the section below for detail on that.

If you contact us via Facebook or LinkedIn or Twitter, we’ll process your information in line with 2 above. However we’d suggest you read their privacy policies too.

While we’re coaching you

When coaching, you may discuss personal matters that are confidential and sensitive. Some data is considered “special category data” under data protection laws (Article 9 GDPR). This includes: